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General: I need to enter admin Credentials to run an update or install an app.

Raj Ramdeo avatar
Written by Raj Ramdeo
Updated over 10 months ago

If your company uses Admin on Demand through Self-Service, you can temporarily convert your account to admin status. Follow these steps to gain admin access:

Open Self-Service

  • Go to Finder > Applications > Self-Service.

Request Admin Access

  • Click Admin on Demand in the left-hand column.

  • Select Request Admin Now.

Use Your Own Credentials

  • Once requested, you should be able to enter your username and password to approve updates or installations.

If the above steps don't work for you, or if the Admin On-Demand feature isn't available to you, feel free to reach out to the LeftBrain team for further assistance.

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