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General: I need to enter admin Credentials to run an update or install an app.
General: I need to enter admin Credentials to run an update or install an app.
Jason Hinrichsen avatar
Written by Jason Hinrichsen
Updated over a month ago

If your company uses Admin on Demand through Self-Service, you can temporarily convert your account to admin status. Follow these steps to gain admin access:

Open Self-Service

  • Go to Finder > Applications > Self-Service.

Request Admin Access

  • Click Admin on Demand in the left-hand column.

  • Select Request Admin Now.

Use Your Own Credentials

  • Once requested, you should be able to enter your username and password to approve updates or installations.

If the above steps don't work for you, or if the Admin On-Demand feature isn't available to you, feel free to reach out to the LeftBrain team for further assistance.

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